SHIPPING & HANDLING

Processing Time

• READY TO SHIP ITEMS: Pieces that are marked RTS will be shipped out within 1-3 days after order.

• MADE TO ORDER ITEMS: We hand make each MTO item with intention from scratch in our home studio. This means that it can take 1-3 weeks to complete your order, then prepare it for shipping. Be aware of this when planning your order timeline & feel free to email us for the current turnaround time.

• CUSTOM ORDERED ITEMS: Custom pieces are extra special, therefore we require ample time to compete them. To design & create a custom piece the processing time is 3-6 weeks. For a bulk custom order the processing time can be up to 8 weeks. Send us an email & we can discuss an appropriate timeline.

• GIFT WRAP: We do have gift wrapping available. For a small additional charge, we’ll wrap your jewelry in neutral paper, tie it with leather cord & decorate it with beautiful hand pressed flowers. We’ll even include a blank card, so you don’t have to run out and grab one.

Estimates Shipping Times

• You can choose from a variety of Eco-Friendly shipping options in our checkout window.

• Custom orders are always shipped using USPS and the standard rates apply. $50 worth of insurance is automatically applied, but more can be added upon request.

• Once shipped, you will receive a email with tracking information via text or email.

• PLEASE NOTE: After the item leaves our studio & enters the postal system, it becomes your responsibility. However, if your item was damaged during the shipping process, please contact us immediately so we can remedy it.

• ECO STANDARD: 3-5 business days
  ECO PRIORITY MAIL: 2-3 business days
  ECO EXPRESS: 1-2 business days